Customer Story

Affirm

Affirm is a financial technology company focused on transparent payment and finance products. Alskly improved its AI visibility, driving 33% more clicks from AI discovery.
Location
California
Industry
Financial Services
Website
affirm.com
33%
33% more clicks from AI discovery

Executive Summary

The Challenge

Affirm already had an established brand across payments, eCommerce, installment loans, personal finance, and financial technology. The opportunity was making sure AI driven discovery systems understood those strengths clearly enough to surface Affirm when people researched relevant financial products, compared options, or looked for trusted providers.

Existing brand authority alone did not guarantee visibility inside AI generated answers. Affirm needed clearer signals connecting its brand, expertise, content, reputation, and product categories to the questions people were asking.

The Solution

Alskly mapped the areas where AI discovery offered the strongest opportunity, studied which competing brands earned recommendations, and researched the questions people asked before choosing a financial brand. The work then connected those findings to AI ready content, clearer structured data, stronger authority signals, review strategy, and ongoing performance tracking.

Alskly also measured visibility, mentions, citations, traffic, conversions, and related performance signals so the work focused on areas producing measurable business value.

The Results

Affirm increased clicks from AI discovery by 33%. The result showed stronger visibility was translating into more people reaching Affirm after using AI powered discovery experiences.

The AI Search Opportunity

Turning Brand Authority Into AI Visibility

Affirm already operated as an established financial services brand, but AI systems evaluate information differently from traditional search experiences. Strong brand recognition does not automatically mean a company will appear prominently when an AI system answers a buyer question or recommends a financial provider.

Alskly focused on making Affirm easier for AI systems to understand, verify, and connect with relevant financial topics. This created a clearer path from existing brand authority to measurable AI driven discovery.

How Alskly Helped Affirm

AI Search Intelligence

Alskly built an AI Search Opportunity Map to identify the questions, markets, and areas with the strongest potential value. Recommendation tracking showed which competing brands AI systems surfaced and helped identify why those brands earned stronger visibility.

Buyer Question Research then identified the questions people asked before choosing a financial brand. This gave Affirm a clearer view of where buyer demand existed and where its existing information needed stronger coverage.

Technical GEO Optimization

Alskly strengthened the information AI and search systems used to understand Affirm. Structured data gave those systems clearer signals about the brand and helped connect Affirm with the topics and information represented across its website.

The purpose was simple. AI systems needed clear, consistent information they could interpret and verify when deciding which brands and pages were relevant to a question.

Content Designed for AI Discovery

Alskly used buyer question research to guide AI ready content around high intent questions. Instead of producing content around broad topics alone, the work focused on information people were more likely to need while evaluating brands and making financial decisions.

This approach helped align Affirm's content with real discovery behavior. Stronger topic coverage also gave AI systems more useful information to reference when responding to relevant questions.

From Mentions to Recommendations

Visibility alone was not the final goal. Alskly worked on the signals that help move a brand from being understood to being cited and eventually recommended.

Brand authority work strengthened trusted mentions, citations, and third party signals. Review strategy supported the reputation signals AI systems and prospective customers use when assessing trust, while recommendation tracking showed where competitors still held an advantage.

Performance tracking connected this work back to measurable outcomes. Alskly tracked visibility, mentions, citations, traffic, conversions, and revenue related signals, then used those findings to identify where further growth work should focus.

The Results

33% More Clicks From AI Discovery

Affirm recorded a 33% increase in clicks from AI discovery after Alskly strengthened its visibility strategy.

The increase mattered because the work moved beyond gaining mentions inside AI answers. More people were moving from AI discovery into Affirm's owned digital experience, giving the company a stronger connection between AI visibility and measurable customer demand.

What Alskly Changed

Making Affirm Easier for AI to Find and Trust

Affirm started with an established financial services brand and broad expertise across payments, eCommerce, personal finance, and financial technology. Alskly helped translate that authority into clearer AI discovery signals through opportunity mapping, recommendation analysis, buyer question research, AI ready content, structured data, stronger brand authority signals, review strategy, and performance tracking.

The result was a clearer presence across AI discovery and 33% more clicks reaching Affirm from those experiences.

At Affirm, growth starts with being found. Alskly helped sharpen visibility, drive 33% more clicks from AI discovery, and convert demand.”
Valentina Lui
Marketing Director @ Affirm